Post Go-Live ERP Optimization Tips

Unfortunately, for many businesses, the effectiveness of ERP systems begins to decline post go-live or it doesn’t live up to the hype. New employees come in, business strategies are revamped, and workflows change while the system unsuccessfully tries to keep up. Reasons for failure are at times pinned to poor architecture, faulty implementations, or insufficient integrations.
At its very core, less-than-impressive performance is due to a failure to incorporate the go-live phase within the ERP project plan. According to Technology Evaluation Centers, 50% of businesses are planning on upgrading or acquiring an ERP system, this wouldn’t be the case if there was a problem inherent to the ERP system itself.
In this blog, we’ll go over a few post go-live ERP optimization tips that’ll help you avoid common problems.

Adopt a Proactive Approach

Even if there aren’t any complaints of system speed, it’s recommended to start measuring your system’s performance anyway. There’s a good chance that the IT department will catch performance issues before they affect the users which eventually leads to improved user adoption.
Also, detecting problems early on allows for more time to investigate, fine-tune the infrastructure, and eliminates issues that have the potential to interfere with the system later down the line. During the implementation phase, there’s only so much that can be tested. But when the new users enter the system post-live, several likely scenarios emerge that didn’t exist during the testing phase.

Sift Through the Data

Sifting through the production data helps to identify problems before they grow into serious concerns. By identifying and addressing data-related issues, ERP software’s functionality can be enhanced in a number of ways.
First, it takes into account employees’ preferences in terms of process changes; it can identify and rectify configuration problems that are a source of users entering invalid data, and it can also reveal which groups or users aren’t properly trained.
By creating a data migration strategy during the early project phase, data issues can be mitigated.

Listen to Feedback

User feedback is most valuable during the post go-live phase since it offers key insights into how the ERP system actually functions as opposed to the implementation stage. These insights help the IT team to optimize the ERP system. Systemically capturing the feedback speeds up the improvement processes and helps the company realize additional business benefits.
All of the above-mentioned steps become far easier if the vendor offers post-implementation support services. OpenPro offers some of the most advanced enterprise resource planning software available in the market. They also offer post-implementation support services to their clients. Contact them today for more information.

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